ByCarpel
For over 50 years, accessories for overhead crane

Customer satisfaction questionnaire

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    1. Staff helpfulness and courtesy

    BadPoorSufficientGoodVery good

    2. Clarity and completeness in the website and catalogue

    BadPoorSufficientGoodVery good

    3. Product quality

    BadPoorSufficientGoodVery good

    4. Value for money

    BadPoorSufficientGoodVery good

    5. Deadlines and compliance with deliveries

    BadPoorSufficientGoodVery good

    6. Pre-/post-sales service

    BadPoorSufficientGoodVery good

    7. Complaint/Non-conformity management

    BadPoorSufficientGoodVery good

    8. Packaging quality

    BadPoorSufficientGoodVery good

    9. Overall satisfaction

    BadPoorSufficientGoodVery good

    ByCarpel S.r.l.

    Via Como, 79

    23883 Brivio (LC) - Italy

    Telefono

    +39 039.5320952

    FAX

    +39 039.5320825